Salesforce Administrator

Chicago, Illinois |$100-120K | Job ID: 107389

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Job Description

Want to grow your career with one of the fastest growing industries? LaSalle Network is partnered with a top Chicago-based client looking to hire a Salesforce Administrator to their team.

The Salesforce Administrator will be responsible for collaborating with various business units across the organization to design, maintain and support the Salesforce ecosystem. We are looking for self-starters that can define and help enforce best practices and offer creative solutions to expanding use of the platform.

Salesforce Administrator Responsibilities:
  • Manage Salesforce Sales, Marketing and Service clouds technical service delivery; execute daily configuration, secondary level support, maintenance and improvement of the Salesforce platform
  • Oversee administrative responsibilities and approach including monitoring, tuning, caching, reports and dashboards, workflows and other system integrations or data feeds supporting other important business processes
  • Support offshore support team with escalated or critical incident resolution
  • Work to establish processes to support administrative, development and change management activities
  • Assist product team with scoping, delivery approach and requirements gathering
  • Partner with solution architects to design and implement integrated systems solutions to technical and business problems
  • Model, recommend and present creative solutions while collaborating with and guiding other IT employees
  • Oversee efforts across the full systems development lifecycle including development of technical and system security specifications, configuration of applications and development, testing and implementation of computer programs

Salesforce Administrator Requirements:
  • Bachelor's degree required in computer science, information technology or other relevant degree with a high-level understanding of supply chain business processes
  • 5+ years of experience in Information Technology or relevant experience
  • 3+ years of experience as a Salesforce administrator
  • Experience with Salesforce best practices and functionality
  • Expertise in design and implementation of Salesforce Sales and Service Cloud and Marketing Cloud processes and technical solutions
  • Experience building custom applications using declarative functionality (Formula Fields, Flows, List Views, Dashboards, etc.)
  • Experience designing and implementing new processes that facilitate user adoption
  • Understand and explain complex requirements
  • Data management abilities including design of integrations with other business systems and external technology vendors and suppliers
  • Experience with delivery methodology and lead teams in the implementation of the solution according to the architecture and design
  • Previous experience working in an Agile environment preferred
  • Experience working with systems integrators, external vendors, and IT outsourcers
  • Desire to mentor less experienced team members and develop their skills
  • Admin (ADM201 and ADM211) certified required
  • Salesforce Platform App Builder Certification preferred
  • Sales Cloud, Service Cloud, and Developer certifications

Thank you,

Kelsey Gonzalez
Team Lead
LaSalle Network

Keywords and Related Terms: Salesforce , Admin , Developer , Sales cloud , service cloud #LI-CTTS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.