What’s the job?
- Provide Level 2 technical support for end users during a large-scale migration
- Troubleshoot connectivity and access issues within Microsoft O365 applications
- Support email and Exchange issues, including Outlook and mobile configurations
- Assist with general “how-to” questions related to Teams, OneDrive, and SharePoint
- Provide Intune enrollment support and device-related troubleshooting
- Handle VPN connectivity issues
- Deliver white-glove support to VIP users
What’s needed?
- Experience supporting Microsoft O365 (Outlook, Teams, SharePoint, OneDrive)
- Familiarity with Active Directory and Intune
- Strong troubleshooting skills, including VPN support
- Excellent communication and customer service skills
- Flexibility to work any assigned shift during the project timeline
What’s in it for me?
- Opportunity to support a large-scale, high-impact IT migration project
- Gain experience in a fast-paced, high-volume support environment
- Work remotely with a structured team and leadership support
Key Details:
- Work Type: Contract
- Compensation: $27-30/hr
- Work Model: Fully remote
- Benefits: LaSalle Network consultants are eligible to enroll in benefits – https://www.thelasallenetwork.com/consultants/
Apply now to ensure you are confirmed for one of the Help Desk Agent spots!
Jessica Mazzoni
Sr. Unit Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here.