Do you enjoy working with clients and excel at driving revenue and maximizing client satisfaction? Then this role is for you! LaSalle Network is looking for Client Account Managers who thrive in fast-paced, sales-driven organizations to join our rapidly growing company and help us achieve even higher levels of success!
As a Client Account Manager, you will work closely with the Business Development Manager (BDM) to enhance client satisfaction and foster growth. This role serves as the internal client subject matter expert, playing a pivotal role in aligning internal and external communications, managing day-to-day client interactions and supporting various operational functions all while driving revenue and fostering growth across a designated number of key and strategic accounts.
Client Account Manager Responsibilities:
- Business development for existing strategic accounts across industry verticals through meetings, networking, events and other sales techniques
- Collaborate with the BDM as a partner to enhance client satisfaction and drive growth across a dedicated number of existing accounts
- Target identified opportunities through warm outreach, account mapping and strategy to cross-sell and grow the account overall
- Maintain existing revenue levels with existing accounts through relationship management, quality control, and client support
- Ensure that clients are satisfied with LaSalle Network’s efforts and mitigate issues to ensure the highest client Net Promoter Score (NPS)
- Operate as the daily point-of-contact for all account responsibilities and align internal and external communication
- Assist in the creation of Quarterly Business Review (QBR) presentations and ongoing updates to the Client on an as-needed basis
- Standardize internal processes per client account to improve efficiency
- Perform placement audits to ensure accurate and precise invoicing for the client and produce any reports necessary for the BDM
Client Account Manager Requirements:
- Bachelor's degree required
- Experience in an Account Representative/ Account Manager / Client Relationship Manager role for a high growth, sales-driven organization
- Experience in recruiting is a plus
- Experience in a sales role is a plus
- Tech-savvy with the ability to quickly learn various applicant tracking systems
- Proficiency in Excel and PowerPoint
- Proficiency in LinkedIn, especially leveraging Sales Navigator tools
- Strong prioritization skills with the ability to continuously reprioritize
- Confident in asking questions and pushing back when necessary
- Agile and excels in non-structured environments
- Adopts a “no task too small” mentality
- Clear and concise communication skills
- Capable of managing multiple tasks simultaneously
- Receptive to constructive feedback from internal and external stakeholders
Apply to be our next Client Account Manager today!
Thank you,
Meghan McGrath
Internal Recruiting Lead
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
