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Volunteer Operations Manager

$30 - $40 hourly
Job Category: Administrative
Position Type: Contract / Temporary
Work Model: In Office
Location: Chicago, IL
Job ID: 163172
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network is partnering with a leading nonprofit organization in South Chicago to hire an Interim Volunteer Operations Manager. Our client is looking for an experienced volunteer management professional who can step into an established program, support day-to-day volunteer operations, and provide guidance to a team of Volunteer Coordinators.

This Interim Volunteer Operations Manager will oversee the day-to-day experience of active volunteers, supporting onboarding and ongoing engagement. This person will also serve as a point of contact for volunteer questions and issues, helping ensure a positive and professional experience. This is a great opportunity for someone with strong volunteer management and people leadership experience who enjoys community engagement and working directly with volunteers.

Responsibilities:

  • Serve as a primary point of contact for active volunteers, providing guidance, scheduling support, and ongoing communication.

  • Support volunteer activities both on-site and off-site, including community events and volunteer initiatives.

  • Help manage volunteer concerns and resolve issues professionally, escalating matters as needed.

  • Manage a small team of Volunteer Coordinators and provide guidance as needed.

  • Maintain accurate volunteer records, schedules, communications, and program data.

  • Oversee day-to-day volunteer operations, ensuring established recruitment, screening, onboarding, and placement processes run smoothly.

  • Track program feedback and operational insights to support a smooth transition back to the permanent manager.


Qualifications

  • 3+ years of experience in volunteer management, volunteer coordination, community engagement, or a related field.

  • Experience leading, coaching, or supporting other team members.

  • Strong interpersonal and communication skills with the ability to build relationships with a diverse volunteer population.

  • Experience recruiting, screening, onboarding, training, and supporting volunteers.

  • Comfortable addressing conflict, setting boundaries, and navigating sensitive people-related situations professionally.

  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

  • Experience with volunteer management software; Volgistics experience is a plus.

  • Passion for community engagement and creating a positive volunteer experience.

  • Bachelor’s degree or equivalent experience preferred.


Key Details

  • Employment Type: Contract

  • Duration: Approximately 2 months, with potential to extend

  • Compensation: $30-40/hr based on experience 

  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/ 
  • Location: Chicago, IL – Hyde Park area

  • Work Model: Full-time, on-site

  • Schedule: Tuesday–Saturday, 8:30 AM–5:00 PM CT


Ready to make an impact through volunteer engagement and community programming? Apply today!

Phoebe Gilbert
Senior Recruiter

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LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.