Negotiator Responsibilities:
- Manage requests for reservations spanning 30 nights or more, tailoring solutions to meet customer requirements and enhance satisfaction
- Engage in clear and consistent communication with both clients and hotels through phone and email, adhering to policies
- Demonstrate proficiency and consistency in delivering top-tier reservation services to clients
- Execute negotiations for requests extending 45 nights or more in accordance with established policies
- Conduct intricate negotiations involving constrained purchasing power, limited availability situations, and tight deadlines, striving to achieve targeted client savings percentages
- Identify patterns and prospects for client savings and potential market consolidation
- Secure competitive rates, discounts, and requests for proposals from existing and prospective hotel partners
- Book accommodations aligning with client guidelines concerning per diem rates, amenities, distance restrictions, authorized requestor criteria, and hotel preferences
- Address and resolve client and hotel issues on a daily basis
- Handle client and hotel inquiries regarding reservation extensions, early departures, or changes promptly and effectively
- Consult with clients to select the most suitable options based on their needs
- Collaborate with Account Management teams and Long-Term Solutions to facilitate network consolidation for clients
- Maintain consistent communication with clients and hotels to uphold adherence to policies
Negotiator Requirements:
- Possession of a college degree or 1-3 years of relevant prior experience
- Proven capability to negotiate effectively under tight deadlines and with little notice
- Demonstrated adeptness in high-level problem-solving utilizing critical thinking skills
- Proven ability to collaborate within a team environment and deliver exceptional service with precision
- Proficiency in Microsoft Word, Excel, Outlook, and internet navigation demonstrated
- Outstanding interpersonal, communication, and telephone skills coupled with a strong sense of initiative, accountability, ownership, and dedication to delivering superior customer service
- Willingness to participate in on-call rotations outside of regular shifts
If you are interested in this role and meet the requirements above, please apply today!
Thank you,
Karlee Boedeker
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
