This is not a traditional customer service role. You'll support a high-profile donor base and coordinate everything from individual ticket requests to large corporate orders and special arrangements. The ideal candidate is highly organized, responsive and customer-service oriented, with the ability to manage multiple requests while maintaining a high level of accuracy.
What You'll Do
- Serve as a dedicated point of contact for donor and founding member ticketing requests, including presale access and ticket availability
- Manage special donor arrangements, including reservations, parking, tours and other accommodations
- Monitor the development inbox and provide timely support for donor and founding member inquiries
- Partner with front-line fundraisers and the Development team to coordinate requests and ensure a seamless donor experience
- Track incoming requests and manage workflow through Asana, ensuring details and follow-up are handled accurately
- Prioritize requests, resolve questions and escalate more complex needs when appropriate
- Support day-to-day donor operations and additional Development projects as needed
What We're Looking For
- 2–3 years of professional experience
- Strong customer service background; retail, hospitality, ticketing or client-facing experience is a plus
- Nonprofit, fundraising, development or donor relations experience preferred, but not required
- Comfortable working with donors, including high-capacity individuals and corporate contacts
- Strong organizational skills and exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple requests and competing priorities
- Strong follow-through and problem-solving skills
Position Details
- Compensation: $18–22/hour based on experience
- Schedule: Monday–Friday, 9:00 AM–6:00 PM
- Location: Chicago, IL
- Work Model: Hybrid, 1–2 days onsite per week
- Employment Type: Temporary Contract, approximately 3 months, with potential for extension based on performance
- Start Date: ASAP
- Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit LaSalle Network Consultant Benefits
If you're an organized, customer-focused professional looking for an opportunity to support a high-impact Development team and work with a nationally recognized nonprofit organization, apply today!
Phoebe Gilbert
Senior Recruiter
#LI-PG1
LNOSHR
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.