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Domestic Customer Tracking Agent I

$17 - $20 hourly
Job Category: Administrative
Position Type: Contract / Temporary to Hire
Work Model: In Office
Location: Palatine, Illinois
Job ID: 160720
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network has partnered with a growing logistics company seeking a Domestic Customer Tracking Agent who is sharp, reliable, and thrives in a high-energy environment. You will be the go-to for shipment tracking and proactive communication. 

Must have prior logistics experience, specifically candidates with backgrounds such as Dispatcher, Domestic Coordinator, Logistics Clerk, or Track and Trace Specialist.

Domestic Customer Tracking Agent I Responsibilities
  • Track and monitor shipment movements from start to finish
  • Maintain accurate and detailed shipment records and notes
  • Communicate delays or issues quickly to internal teams
  • Collaborate with field offices, agents, and carrier networks
  • Step in to resolve service disruptions with urgency
  • Manage incoming calls and emails professionally
  • Build and maintain strong relationships with external partners

Domestic Customer Tracking Agent I Requirements
  • Required prior experience in logistics including Dispatcher, Domestic Coordinator, Logistics Clerk, Track and Trace, or similar roles
  • Strong attention to detail and ability to multitask
  • Excellent written and verbal communication skills
  • Ability to stay calm under pressure and meet tight deadlines
  • Comfortable navigating shipment tracking systems and technology

Key Details
  • Compensation: $18-20 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/ 
  • Location: Palatine IL
  • Hours: Monday through Friday 8 a.m. to 5 p.m.

Jessica McCourt
Recruiter
LaSalle Network
#LI-JM2

 
LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.