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Customer Service Representative

$20 - $25 hourly
Job Category: Administrative
Position Type: Contract / Temporary to Hire
Work Model: Hybrid
Location: Itasca, Illinois
Job ID: 163379
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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A leading 3PL is hiring a Customer Service Representative. This role is an excellent opportunity to gain hands-on logistics experience, grow into more advanced responsibilities, and be part of a tight-knit team that supports one another’s success.

What’s the job?

  • Triage a shared inbox with a high volume of carrier updates, onsite issues, and shipment requests
  • Respond to approximately 100 driver and carrier calls daily with urgency and professionalism
  • Verify and document proof of delivery and bills of lading
  • Assign and track load numbers to ensure smooth operations

What’s needed?

  • Ability to handle large volumes of communication while maintaining accuracy
  • Proficiency in Microsoft Office Suite
  • Excellent organizational and multitasking abilities

Key Details

  • Compensation: $22–$24/hour, depending on experience
  • Location: Itasca, IL
  • Work Model: Hybrid
  • Schedule: Full-time, Sunday–Thursday, 9:00 PM–6:00 AM
  • Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
  • Employment Type: Contract-to-Hire

Ready to take the next step in your career? Apply today. We’re actively interviewing and excited to meet you.

LNCS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.