LaSalle Network is partnering with a leading company in the food products and fundraising industry to hire a Customer Service Representative for a seasonal project supporting customers during a busy ordering period.
Responsibilities
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Assist customers with inquiries, requests, and order-related needs via phone
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Provide guidance on available options and help customers make informed decisions
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Gather information to ensure customer needs are accurately addressed
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Accurately enter and maintain information in company systems
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Participate in training activities and practice exercises to build product and process knowledge
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Learn company offerings, processes, and customer service best practices
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Utilize internal resources and reference materials to support customer interactions
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Support customized customer requests while following established guidelines
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Deliver exceptional service in a fast-paced, customer-focused environment
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Maintain a high level of accuracy and attention to detail in daily tasks
Requirements
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Previous customer service experience required
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Comfortable speaking on the phone for extended periods of time
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Strong communication and active listening skills
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Creative mindset with the ability to follow established design standards
Work Environment
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Fully onsite in Chicago, Illinois
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Fast-paced customer service environment
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Seasonal project role
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Assignment expected to run through November/December
Compensation
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$18.00 – $20.00 per hour, based on experience
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Benefits (Contract): LaSalle Network consultants are eligible to enroll in benefits. For details, visit: https://www.thelasallenetwork.com/consultants/
Jessica Black
Project Manager
LaSalle Network
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LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.