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Customer Experience Associate 

$20 - $25 hourly
Job Category: Call Center
Position Type: Contract / Temporary to Hire
Work Model: In Office
Location: Indianapolis, Indiana
Job ID: 161177
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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We are seeking a detail-oriented and customer-focused professional to join a growing team in a high-volume support environment. This role is ideal for someone who thrives in fast-paced settings, enjoys problem-solving, and has experience in order entry, inventory coordination, or product-based customer support. You will play a key role as the first point of contact for customer inquiries, ensuring a smooth and positive experience from order placement through resolution.

What You’ll Do
  • Manage 50–100 customer tickets daily, primarily via email
  • Accurately process customer orders and ensure timely entry into the system
  • Validate inventory and coordinate with internal teams to support order fulfillment
  • Respond to customer inquiries, providing clear and professional communication

What We’re Looking For
  • Experience in order entry, customer support, or a product-based environment
  • Strong attention to detail and accuracy in data entry
  • Excellent written and verbal communication skills
  • Ability to manage ambiguity and think critically to solve problems
  • Proven ability to handle high-volume workloads and prioritize effectively

Key Details
  • Fully onsite, Monday through Friday
  • Flexible scheduling between 8:00 AM – 6:00 PM
  • Location: Indianapolis, IN
  • LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/ 
  • Compensation: $20-$23/hr 

LNCS 

 

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.