Total Rewards & HRIS Administrator

Our client a leading market research company is seeking a Total Rewards and HRIS Administrator. The Total Rewards & HRIS Administrator supports the administration, coordination, and continuous improvement of the organization’s Total Rewards programs, Human Resources Information System (HRIS), and HR operational processes. This role plays a key part in ensuring accurate employee data, efficient HR processes, and a positive employee experience through the delivery of reward and recognition, wellbeing, and HR support services.

The ideal candidate is detail-oriented, service-focused, and comfortable working across HR systems, employee programs, and cross-functional teams. This position requires strong organizational skills, a commitment to data accuracy and confidentiality, and the ability to manage multiple priorities in a fast-paced environment.

Total Rewards and HRIS Administrator Key Responsibilities:
HRIS Administration & Data Management

• Administer and process employee data changes within iTalent, ensuring accuracy, timeliness, and compliance with established HR policies and procedures.

• Manage HRIS transactions, including:

• Manager and reporting relationship changes.

• Department and business unit transfers.

• Job title and position updates.

• Employee work location changes.

• Review and validate HRIS transactions to maintain data integrity and consistency across employee records.

• Maintain accurate employee information and support ongoing data audits, reconciliations, and reporting requests.

• Assist with identifying opportunities to streamline HRIS workflows, improve data quality, and enhance operational efficiency.

• Partner with HR Business Partners and other internal stakeholders to resolve employee data discrepancies and support HR system-related processes.

Total Rewards, Recognition & Wellbeing Administration

• Coordinate the day-to-day administration of employee reward and recognition programs, including peer-to-peer recognition, values-based awards, and service milestone celebrations.

• Support recognition program cycles, including communications, employee eligibility tracking, reporting, and award fulfillment.

• Assist with the planning and execution of employee wellbeing initiatives, including awareness campaigns, educational webinars, wellness challenges, and engagement activities.

• Coordinate with internal stakeholders, benefits providers, and external vendors to support program delivery and maintain employee resources.

• Administer wellbeing-related processes, including employee wellness reimbursement submissions, documentation, and tracking.

• Monitor program participation and utilization, providing insights and recommendations to improve employee awareness and engagement.

• Support the ongoing evaluation and enhancement of Total Rewards programs to ensure a consistent and positive employee experience.

HR Operations & Employee Support

• Provide day-to-day administrative support for HR operations, serving as a resource for employees and internal HR stakeholders.

• Monitor and respond to inquiries received through the HR Resource Center (HRRC) inbox, ensuring timely, accurate, and professional employee support.

• Assist employees with general HR-related questions, including:

• Vacation, sick leave, and time-off processes.

• Employee self-service updates, including personal information, direct deposit, and tax forms.

• HR Business Partner contacts and available HR resources.

• Wellness reimbursement submissions and related inquiries.

• Escalate complex or sensitive employee matters to the appropriate HR team members.

• Gather, organize, and maintain HRRC documentation and employee records in support of internal and external audit requests.

• Administer and track FCA agreements within iTalent, ensuring appropriate documentation, recordkeeping, and follow-up.

• Support the documentation and maintenance of standard operating procedures, HR resources, and administrative workflows.

Employee Experience & HR Communications

• Maintain accurate and up-to-date Total Rewards and HR-related content on employee intranet sites, resource hubs, and internal platforms.

• Develop and distribute employee communications, presentations, FAQs, program guides, and educational materials related to Total Rewards and HR processes.

• Support new hire onboarding by maintaining resources and information related to reward and recognition, wellbeing programs, and employee self-service tools.

• Partner with HR team members to ensure communications are clear, consistent, accessible, and aligned with organizational messaging.

• Identify opportunities to improve the employee experience by simplifying HR processes and increasing awareness of available programs and resources.

Reporting, Compliance & Process Improvement

• Maintain accurate records, program documentation, and administrative tracking tools across Total Rewards and HR operations.

• Prepare recurring reports and dashboards related to employee recognition, wellbeing participation, HRIS transactions, and service delivery.

• Support audit readiness by ensuring employee records, program documentation, and HR transactions are complete, accurate, and appropriately maintained.

• Assist with vendor coordination, invoice processing, expense tracking, and program budget administration.

• Support annual planning activities, program reviews, and ongoing governance processes for Total Rewards initiatives.

• Identify opportunities to improve workflows, reduce manual processes, strengthen data accuracy, and enhance employee service delivery.

• Collaborate with HR team members on system enhancements, process updates, and special projects as needed.

Total Rewards & HRIS Administrator Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.

• 2+ years of experience in Human Resources, HR operations, HRIS administration, Total Rewards, or a related administrative function.

• Experience working with an HRIS or employee data management platform.

• Strong attention to detail with demonstrated ability to maintain accurate and confidential employee information.

• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.

• Strong organizational, communication, and customer service skills.

• Ability to prioritize competing deadlines, manage multiple administrative processes, and work collaboratively across teams.

• Experience working with iTalent or a comparable HRIS platform.

• Familiarity with Total Rewards programs, including employee recognition, wellbeing, and benefits-related initiatives.

• Experience supporting HR shared services, employee resource centers, or centralized HR support functions.

• Knowledge of HR data management, employee lifecycle transactions, reporting, and audit documentation.

• Experience creating employee communications, program materials, and operational reports.

Role Details:

• Position Type: Contract, 3-4 months with potential to extend

• Location: Chicago, Cincinatti, New York, Detroit

• On-Site Model: Hybrid (2 days on-site, 3 days remote)

• Pay: $45-55/hr

• Benefits: Our consultants are eligible to enroll in medical, dental and vision benefits.

If you meet the qualifications and are interested in learning more, apply today!

Rachel Holmes
Principal

#LI-RH1