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Operations Agent – Air Export

$20 - $25 hourly
Job Category: Administrative
Position Type: Contract / Temporary
Work Model: In Office
Location: Wood Dale, Illinois
Job ID: 162624
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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A leading global logistics provider is hiring an Operations Coordinator – Air Export to join its Wood Dale, IL team. This organization delivers end-to-end supply chain solutions across industries including aerospace, healthcare, automotive, and more. They are seeking detail-oriented professionals to support daily operational workflows, data accuracy, and shipment coordination in a fast-paced environment.

What’s the job?

  • Enter and process Air Export shipment information accurately within company systems
  • Generate required export documentation and ensure appropriate rates, charges, and export filing requirements are applied
  • Coordinate shipment pickups from customers and vendors to the Wood Dale facility
  • Track and trace shipments with carriers from origin through final destination
  • Prepare, assemble, and distribute required Air Export documentation
  • Support freight inspections and ensure shipments meet applicable IATA flight standards
  • Create customer invoices and help troubleshoot billing discrepancies or issues
  • Accurately update shipment milestones to ensure proper processing by operations and warehouse teams and adherence to KPI requirements
  • Follow account-specific SOPs to maintain consistent and accurate service
  • Communicate shipment updates, issues, and exceptions internally and with customers
  • Manage a high volume of email communication and account activity while meeting required deadlines
  • Escalate account, shipment, or documentation issues appropriately

What’s needed?

  • 3+ years of Air Export/Freight Forwarding experience required
  • Experience with Air Export operations, including shipment processing, documentation, tracking, and carrier coordination
  • Strong customer service, data entry, and high-volume email management skills
  • Ability to manage multiple shipments and deadlines in a fast-paced environment
  • Knowledge of Air Export documentation, shipment tracking, and customer invoicing/billing
  • Familiarity with Dangerous Goods (DG), TSA, and IATA regulations
  • Strong attention to detail
  • Intermediate Microsoft Office proficiency

Key Details

  • Compensation: $22–$25/hour, depending on experience
  • Location: Wood Dale, IL
  • Work Model: Onsite
  • Schedule: Full-time, with shifts scheduled within an 8:00 AM–5:00 PM window and some flexibility based on business needs
  • Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
  • Employment Type: Contract

If you’re looking to build your career within a global logistics organization and thrive in a detail-driven, team-oriented environment, we encourage you to apply!

Lauren Brennan
Team Lead

#LI-LB5
LNOSHR

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.