Hardware Specialist Responsibilities:
- Deploy Windows O/S and applications to Windows workstations (laptops, desktops, tablets) for home office and remote offices; troubleshoot and resolve imaging issues
- Package and ship workstations and peripherals to remote chapter offices and remote employees working in home offices; provide tracking information as requested
- Process new equipment shipments and equipment returns; record relevant asset-related data in asset management and UEM systems
- Help to maintain in-store inventory of workstations and peripherals in the Chicago home office
- Help to maintain the security and cleanliness of the imaging lab
- Help to maintain the integrity of asset management systems; correct data issues as discovered and communicate issues to manager
- Work with helpdesk ticketing system to process incoming computer requests in a timely manner; complete tickets within the time proscribed by established SLAs; provide weekly updates to users for pending and on-hold tickets
- Install and remove hard drives, ram sticks and other workstation components
- Troubleshoot and repair basic hardware and software issues on workstations and peripherals
Hardware Specialist Requirements:
- 3 years of experience working with Windows desktop and helpdesk ticketing systems
- 2 years of experience working with computer imaging
- Certifications in CompTIA A+, Network+ beneficial
- Solid experience with managing windows imaging and deployment
- Solid knowledge of Windows workstations including software installation and basic hardware repairs
If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today.
Thank you,
Ashish Saluja
Project Manager – Technology Services
LaSalle Network
#LI-DNP
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
