Customer Service Representative
Location: Downtown Chicago
Schedule: Monday–Friday, Onsite
Employment Type: Temporary-to-Hire
Compensation: $25–$30/hour
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
LaSalle Network is hiring a Customer Service Representative for a growing company in downtown Chicago. This role is ideal for candidates with CPG industry experience and hands-on ERP system experience. The position is responsible for supporting key customer accounts, handling inquiries, coordinating with internal teams, and ensuring a positive customer experience.
Responsibilities:
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Serve as the primary contact for assigned customer accounts
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Respond to customer inquiries and resolve issues in a timely manner
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Coordinate with internal teams regarding orders, deliveries, and customer needs
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Provide regular updates and maintain strong customer relationships
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Track and follow up on outstanding requests to ensure resolution
Requirements:
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3+ years of customer service, account management, or client-facing experience
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Required: Experience within the CPG, grocery, food manufacturing, or retail industry
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Required: Experience working in an ERP system (Microsoft Dynamics 365 preferred)
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Strong verbal and written communication skills
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Ability to manage multiple priorities in a fast-paced environment
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Must be able to work onsite in downtown Chicago, Monday through Friday
Apply today to be considered for this temporary-to-hire opportunity.
Jessica Black
Project Manager
LaSalle Network
#LNOSHR
#LI-JB1
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.