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Customer Service Representative

$50,000 - $60,000 yearly
Job Category: Call Center
Position Type: Direct Hire / Permanent
Work Model: In Office
Location: Palatine, Illinois
Job ID: 161154
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network has partnered with a medical device company based in Palatine and we currently looking to hire a Customer Service Representative. 

Key Responsibilities

  • Manage inbound customer calls 

  • Accurately process customer orders in a timely manner

  • Generate and manage shipping labels

  • Coordinate returns, exchanges, and replacements

  • Maintain and update customer records within the CRM system

  • Set up new customer accounts

Qualifications

  • Minimum of 5 years of customer service experience

  • Exceptional attention to detail 

  • Strong proficiency in Microsoft Office

  • Professional phone communication skills

  • Experience working in a fast-paced environment

  • Experience with Salesforce (or similar CRM systems) preferred

Compensation & Benefits

  • Hourly pay range: $18–$25, based on experience

  • Comprehensive benefits package including:

    • Medical, dental, and vision insurance 

    • 401(k) plan with company match

    • Paid time off (PTO)

  • Permanent position looking to start as soon as possible 


If you are interested, please apply today so we can follow up with next steps. 

Jamie Pinones

LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.