Responsibilities:
- Provide full-range customer support as a Temporary Customer Service Associate via phone, email, fax, mail, internet, and in-person interactions
- Handle high-volume inbound calls and inquiries related to orders, warranties, product information, assembly, and shipping
- Manage escalated or complex issues calmly and efficiently as a Temporary Customer Service Associate
- Proactively troubleshoot product and service issues using internal tools and resources
- Accurately process warranty orders and service requests
- Document and share customer feedback with internal teams to improve service delivery
- Support front desk coverage and greet visitors as assigned
Requirements:
- Bachelor’s degree required
- Strong proficiency in Microsoft Word, Excel, Outlook, and internet navigation
- Minimum typing speed of 45 WPM with high accuracy
- Excellent verbal and written communication skills
- Professional phone presence and strong active listening skills
- Ability to multitask, prioritize, and manage competing demands
- Strong problem-solving skills with the ability to remain calm under pressure
- High integrity, strong work ethic, and a “can-do” attitude
Key Details:
- Compensation: $17–$22/hour; based on experience
- LaSalle Network consultants are eligible to enroll in benefits. For details, visit 2026-Consultants-Benefits-at-a-Glance.pdf
- Location: Oak Park, IL
- Work Model: Onsite
- Assignment Length: Approx. 6 months
- Opportunity to join a nationally recognized organization with a strong reputation
- Exposure to escalated issue resolution and cross-functional collaboration
- Strong resume-building opportunity in a professional customer service role
- Skill development in communication, problem-solving, and customer experience
If you’re ready to step into a high-impact Temporary Customer Service Associate role, apply today and make an immediate impact.
Thank you,
Katie Webb
Project Manager
LaSalle Network
#LNOSHR
#LI-KW1
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.