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Customer Service Representative

$17 - $20 hourly
Job Category: Call Center
Position Type: Contract / Temporary to Hire
Work Model: In Office
Location: Naperville, Illinois
Job ID: 158107
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network is hiring a Customer Service Representative for a fast-growing organization looking to expand its customer support team. This onsite position is perfect for someone who thrives on helping others, enjoys problem-solving, and can think quickly in a high-volume environment. If you have strong communication skills and a knack for connecting with people, this could be the role for you!

Customer Service Representative Responsibilities:

  • Manage a high volume of inbound calls from existing customers with professionalism and empathy

  • Provide accurate information, resolve concerns, and ensure a positive customer experience

  • Identify opportunities to upsell or cross-sell additional products or services to meet customer needs

  • Update customer accounts and maintain accurate records in internal systems

  • Collaborate with team members to meet and exceed performance goals

Customer Service Representative Requirements:

  • High school diploma or GED required

  • Excellent verbal and written communication skills

  • Strong problem-solving and interpersonal abilities

  • Comfortable working onsite, Monday through Friday

  • Basic computer proficiency and experience using CRM or customer service tools

  • Previous call center or customer service experience preferred but not required
Details:
  • Work Model: Onsite
  • Compensation: $17.25/hr with potential for uncapped commission
  • Benefits: LaSalle Network contractors have the option to enroll in benefits including medical, dental and vision insurance

If you’re passionate about helping others and driven to achieve results, this is your opportunity to build your career in a dynamic, customer-centric environment. Apply now!

Thank you,
Katie Webb
Project Manager 
LaSalle Network

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LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.