LaSalle Network has partnered with a SaaS company here in Chicago in their search for a Technical/ Content Writer.
In this role, you will provide online and in-app technical and instructional documentation that supports users across the SaaS product suite. You will be a part of team responsible for creating high-quality content that helps customers understand, adopt, and fully leverage their software.
You will partner closely with instructional design and technical writing teams as a hybrid collaborator. You’ll work with Product, Training, and subject-matter experts to gain a deep understanding of the platform, identify documentation and eLearning needs, and deliver content that meets our standards of clarity, accuracy, and usability.
This is a long term contract opportunity with the potential to convert for the right person!
Responsibilities:
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Develop strong knowledge of the SaaS platform, related tools, and customer workflows.
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Conduct needs assessments to determine instructional requirements and appropriate content strategies.
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Create instructional materials for internal and external audiences, updating and refining content as new product releases roll out.
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Produce and edit end-user eLearning videos and knowledge-base articles.
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Translate complex technical concepts into clear, user-friendly documentation; revise content as software features evolve.
Who You Are
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Bachelor’s degree in technical writing, English, communications, or related field; or 1+ years of instructional design or technical writing experience for software products.
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Ability to quickly understand complex systems and write clear, concise documentation for both technical and non-technical audiences.
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Strong interpersonal and communication skills with a polished, professional presence.
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Highly organized self-starter who can manage multiple projects and deliver high-quality work independently.
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Able to follow—and contribute to—corporate style guides and editorial standards.
This role pays $20.00 per hour and is fully remote. While the position is fully remote, the ideal candidate will sit in either the CT or ET time zones and be available to work 8-5 CT.
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
If this sounds like the position for you, apply today!
Missy Stella
Sr. Recruiter, LaSalle Network
#LI-MS12
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.