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Student Account Balance Collector

$20 - $25 hourly
Job Category: Call Center
Position Type: Contract / Temporary
Work Model: Remote
Location: Naperville, Illinois
Job ID: 159609
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network is hiring for a Student Account Balance Collector who knows how to balance results with empathy. This Student Account Balance Collector opportunity is perfect for someone who thrives in a call-driven environment, enjoys helping others find solutions and wants a remote role with long-term potential. If you’re dependable, student-focused and ready to make an impact, this Student Account Balance Collector role could be your next move.

  • Compensation: $20-$23/HR 

  • Benefits: Medical, Dental and Vision insurance

  • Location: 100% Remote

  • Work Model: Part-Time, Monday–Friday, 3:00–7:00 PM CST

  • Employment Type: Temporary with potential to convert to Full-Time

What’s the job?

  • Manage and take ownership of a portfolio of delinquent student accounts

  • Handle inbound and outbound calls in a high-volume collections environment

  • Average 10 calls per hour, with increased volume during campaign periods

  • Educate students on repayment options and resolve outstanding balances

  • Complete assigned workflows within one week

  • Maintain accurate documentation in internal systems

  • Ensure zero abandoned calls and clear, compliant communication

  • Follow FDCPA and Title IV regulations at all times

  • Bring empathy and professionalism to every interaction

What’s needed?

  • Prior collections or call center experience preferred

  • Knowledge of FDCPA, Title IV or higher education collections strongly preferred

  • Strong communication and customer service skills

  • Ability to work independently in a remote setting

  • Reliable attendance and schedule adherence

  • Experience with Banner, Salesforce, Five9 or similar systems a plus

What’s in it for me?

  • Fully remote, part-time schedule

  • Opportunity to convert to full-time based on performance

  • Medical, Dental and Vision insurance

  • Hands-on experience in higher education collections

If you’re ready to grow your career as a Student Account Balance Collector, apply today and make a difference—one conversation at a time.

Jessica McCourt 
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.