LaSalle Network has partnered with a growing organization in the service and equipment industry located in Elgin, IL. They are seeking a detail-oriented and organized Service Administrator Assistant to support their service team with daily operations, coordination, and administrative functions.
Location: 100% onsite in Elgin, IL
Compensation: $45k
Benefits: Medical/Dental/Vision, Life Insurance, Long-Term Disability, 401k with match, 20 days PTO, FSA
Job Summary
The Service Administrator Assistant will provide operational, administrative, and logistical support to the service team to ensure efficient service delivery and smooth day-to-day operations. This role is ideal for someone who is highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
The ideal candidate is detail-oriented, dependable, and thrives in a support role that requires strong communication, follow-up, and coordination.
Core Responsibilities
- Provide administrative and coordination support to the Service Team to ensure smooth daily operations
- Monitor service communications and track customer and technician requests
- Follow up on open service cases to ensure timely resolution
- Assist in maintaining and updating service schedules, communicating updates to internal teams and customers
- Prepare and manage travel schedules, service calendars, and technician profiles
- Organize, track, and maintain service, installation, warranty, and equipment documentation
- Compile, review, and upload service and expense data to support reporting and compliance
- Support office operations, meetings, onboarding activities, and documentation of processes
- Ensure adherence to company policies, procedures, and safety standards
Qualifications/Requirements:
- High school diploma or GED require
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong communication and interpersonal skill
- Ability to build effective relationships across team
- Strong organizational and time management skills
- Ability to prioritize tasks and meet deadline
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.