LaSalle Network is hiring a Debt Collections Representative for a high-volume consumer collections team in Chicago. This onsite Debt Collections Representative role is perfect for candidates who are confident on the phone, comfortable overcoming objections, and energized by hitting metrics. If you’re ready to grow your collections career, this is a strong opportunity.
What’s the job?
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Make a high volume of outbound calls to consumers with past-due balances
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Handle inbound calls from customers seeking assistance or clarification
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Negotiate payment plans, settlements, and resolutions in line with compliance
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Overcome objections using persuasive, solution-focused communication
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Document all activity and updates accurately in CRM systems
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Research consumer account issues and follow up promptly
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Meet and exceed daily and weekly call metrics and collection targets
What’s needed?
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1+ year of experience in collections or high-volume call center environments
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Strong communication and negotiation skills
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Ability to manage a fast-paced call queue with accuracy
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Experience with consumer accounts preferred
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Proficiency with Microsoft Office and CRM systems
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Goal-driven, organized, and comfortable in a metrics-focused role
What’s in it for me?
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Contract role
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Competitive hourly pay
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Medical, dental, and vision benefits
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Supportive, performance-focused environment
Ready to put your negotiation skills to work? Apply today.
Jessica Black
Project Manager
LaSalle Network
#LNOSHR
Compensation: $18-20 per hour.
LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental, and vision insurance.
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.