LaSalle Network is partnering with a reputable water solutions company to hire a Customer Service Representative. This individual will play a key role in supporting customers through phone communication, service scheduling, and billing inquiries in a structured, script-based environment. The ideal candidate is a strong communicator who is resourceful, independent, and experienced in ERP systems.
Key Responsibilities
- Manage inbound calls via Ring Central phone system
- Schedule and coordinate service calls
- Respond to customer inquiries related to billing, invoicing, and contracts
- Follow established scripts and workflows to ensure consistent customer experience
- Utilize ERP systems such as IFS, SAP, Oracle, or similar platforms to document and manage customer interactions
- Strong verbal communication skills
- Resourceful, proactive, and able to work independently
- Prior experience using SAP, Oracle, IFS, or similar ERP systems required
- Previous customer service experience preferred
- Pay Rate: $22/hour (based on experience)
- Schedule: Monday–Friday | 8:00 AM – 5:00 PM
- Employment Type: Temporary with potential for permanent hire based on performance
- Location: Fully onsite in one of their office locations: Norristown, PA; Dayton/Fairborn, OH; or Newburgh/New City, NY
- LaSalle Network offers the option to enroll in medical, dental, and vision benefits during the temporary employment period.
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.