Customer Service Representative
LaSalle Network is hiring a Customer Service Representative for a fast-growing private financing company specializing in vehicle and home protection plans. This is a high-impact, hybrid opportunity located in Chicago Illinois.
If you thrive in a fast-paced, high-call-volume environment and enjoy being the calm, empathetic voice customers rely on, this role is for you.
Compensation & Perks:
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$21-$22/hour
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90-day temp-to-perm opportunity
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Option for Medical, dental and vision insurance
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Overtime available as needed
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Equipment provided (laptop, headset, monitor)
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Clear internal growth path — “it’s what you make it” culture
Schedule:
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Hybrid: Monday–Wednesday onsite
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Thursday & Friday remote
What You’ll Do:
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Handle 80–100 inbound calls daily related to vehicle payments
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Process payments accurately and efficiently
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Transfer coverage and claims calls as needed
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Return customer calls and manage follow-ups
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Maintain call times under three minutes while ensuring quality and compliance
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Protect customer interests while upholding company standards
What We’re Looking For:
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2+ years of customer service experience
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Strong communication skills and emotional intelligence
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Comfortable supporting elderly and non-tech-savvy customers
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Ability to thrive in a high-volume environment
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Willingness to complete background, and 7-panel drug screening (no THC)
If you’re interested in moving forward, we look forward to connecting with you!
#LI-JM2
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.