LaSalle Network is partnering with a nationally recognized grocery retailer to expand their high-volume Call Center Customer Service team. We are seeking motivated Call Center Representatives to provide phone-based support for customers regarding grocery delivery services and in-store inquiries.
Key Responsibilities
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Handle a high volume of inbound customer calls in a structured call center setting
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Assist customers with grocery delivery concerns, including missing, damaged, or expired items
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Respond to inquiries regarding product availability, store policies, and restock timelines
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Accurately document call details and update customer records in real time
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Meet performance metrics including call quality, handle time, and attendance standards
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Provide professional, solution-focused support to ensure a positive customer experience
Qualifications
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Prior call center or high-volume customer service experience preferred
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Comfortable navigating multiple systems and Google Chrome simultaneously
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Strong verbal communication skills and active listening abilities
If you are looking to join a structured call center team where you can make an immediate impact while developing your customer service skills, we encourage you to apply today.
Compensation: $15/hour
Schedule: Must be open to at least 1 weekend day
Benefits: LaSalle Network contractors are eligible to enroll in medical, dental, and vision insurance benefits.
Recruiting Manager
Jamie Pinones
LNCS
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.