In a year unlike any other, managers were put to the test. A pandemic. Transitioning employees to working from home. Managing a remote workforce for the first time. Social injustice and emotional distress. Riots and safety concerns. A financial recession. The list could go on and on. Leaders in 2020 were faced with a stark new reality with minimal, if any, training to prepare.

Our Remote Manager Index outlines trends based on data collected from professionals who have transitioned into a remote work setting since the start of the pandemic. While the majority of relationships between managers and professionals grew stronger in the transition to remote work, 43 percent of respondents stated the relationship with their manager worsened since transitioning into a remote setting.

The Remote Manager Index details top areas of strain in remote relationships between employees and managers and shares key areas leaders must reassess and adjust to retain talent as we head into 2021.