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The #1 Way to Improve Patient Experience

Healthcare organizations that provide a superior patient experience achieve net margins 50 percent higher than those that provide average patient experience. This makes it vital for organizations to evaluate

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Remote vs. Onsite: The Issue with Blended Teams

 A blended team of remote and onsite employees is not a new concept; however, it is becoming much more common as companies begin to phase employees back into the office. Many managers scrapped their

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How Supply Chains Have Transformed, and What Talent Needs to do to Keep Up

For decades, one of the defining characteristics of supply chain management was data driven decision making and a focus on historical patterns of demand. With the coronavirus pandemic uprooting every

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Establishing a High-Performance Culture in a Remote World

According to the HPO Center, a high-performance organization is one that achieves financial and non-financial results that are exceedingly better than those of its peer group over a period of five

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How Remote Workers Could Benefit from a Few More Conflicts

With approximately 30% of American workers working from home, one of the biggest missing elements of collaboration, is healthy debate. It’s easier for employees to hide behind emails, screens and instant

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3 Ways to Work Smarter in 2020

We’ve all heard the saying, “work smarter, not harder,” but what does that actually mean and how do we do that? Whether you want to come up with more creative ideas, set and actually stick to deadlines,

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4 Tips on Having a Less Stressful 2020

We all will encounter stress; it's inevitable. However, there are certain ways to help you better manage and prevent it in the year ahead: Reflect on this year’s stress. Before you can manage stress,

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How to Deal with a Bad Boss

How to Deal with a Bad Boss  75% of American workers say their boss is the most stressful part of their day. At some point or another, you may have a leader who’s hard to work with. Instead of letting

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5 Non-Verbal Cues Causing Your Team to Run Away

Crossed arms. Fidgeting. Playing with your hair. Checking your phone. Let’s face it. We’ve all been in meetings where these things have happened….and we all know what they mean. Crossed

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