Visitor Engagement Representative

$15 - $18 hourly
Job Category: Administrative
Position Type: Contract / Temporary
Work Model: In Office
Location: Chicago, Illinois
Job ID: 138799
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Are you passionate about providing exceptional customer service in a dynamic cultural environment? LaSalle is seeking a Visitor Engagement Representative to join our client’s team and play a pivotal role in creating memorable experiences for guests.

Visitor Engagement Representative Responsibilities:
  • Operate virtual queue software and assist in managing exhibition capacity to ensure queues move efficiently
  • Utilize ticket scanning software for admissions with precision and speed
  • Provide friendly and knowledgeable assistance to visitors regarding admission policies, exhibitions, events and museum policies
  • Offer personalized recommendations based on individual visitor interests
  • Foster an enjoyable and inclusive work environment by actively participating in team culture and assisting colleagues
  • Perform other duties as assigned

Visitor Engagement Representative Requirements:
  • Must be able to commit to a full-time (35 hours/week) schedule, Thursday through Monday
  • 1+ year of customer service experience, preferably in hospitality or tourist attractions
  • Strong decision-making skills and ability to exercise sound judgment
  • Excellent organizational skills with attention to detail and follow-through
  • Comfortable with being on your feet and walking during your shift

Join our client in creating enriching experiences for visitors and be part of a vibrant team dedicated to art and culture. Apply now to become a valued member of their Visitor Services team!

Thank you,

Lauren Brennan
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.