Subrogation Coordinator

LaSalle Network has partnered with a client to hire a Subrogation Coordinator. This role will coordinate subrogation activities and manage subrogation vendors. Your primary responsibility will be to oversee and facilitate the subrogation process with vendors, ensuring efficient and effective recovery of funds from responsible parties.

We are seeking an individual with auto-related subrogation experience who can effectively collaborate with claims personnel, clients and external parties to streamline the subrogation process. 
 
Subrogation Coordinator Responsibilities:

• Coordinate subrogation vendors, serving as the main point of contact for subrogation at the company and manage the relationship with them 
• Oversee the end-to-end subrogation process, ensuring compliance with legal statutes, policy provisions, client handling guidelines and internal procedures 
• Collaborate with claims personnel and other relevant parties to gather necessary information and documentation to support subrogation opportunities 
• Facilitate effective communication between claims professionals, clients, attorneys and collection agencies regarding unsettled claims and recovery efforts 
• Maintain accurate and up-to-date subrogation records, including case status, relevant documents and notes 

• Analyze subrogation data and performance metrics to identify opportunities for improvement 
• Utilize your subrogation expertise to identify areas of opportunity in how the company engages with subrogation vendors and how to craft long-term subrogation strategy 
• Craft subrogation vendor QA criteria and perform regular QA audits to ensure compliance with contractual SLAs and other quality standards 
• Undertake any other tasks or projects assigned by management to support the efficient operation of the subrogation function 

• Bachelor's degree or equivalent experience is required; professional designations (CPCU, AIC, etc.) are a plus 
• 8+ years of experience in successfully handling Automobile, and/or General Liability claims or subrogation experience; multiple jurisdictional expertise preferred 
• Understanding of medical terminology and physical damage repair is required 
• Excellent verbal and written communication skills

• Previous supervisor/management experience is strongly preferred 

• Highly motivated and growth-oriented
• Passionate subrogation professional who cares about the customer and their experience

• Empathetic and patient 
• Sense of urgency at all times, balanced with the ability to be detail oriented
• Creative, curious, anti-status quo, and have a sense of humor

Thank you,

Madelyn Smith
Project Manager
LaSalle Network

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