Our client, a global leader in CNC machining, is looking for a Parts Specialist. This person would be responsible for managing spare parts inventory, providing customer support for part inquiries, and processing orders. This role involves troubleshooting, technical clarification, and coordinating with Global Service or official service partners.
Key Responsibilities:
- Customer Support: Answering service calls, emails, and inquiries from customers regarding parts, troubleshooting issues, and providing technical clarification.
- Order Management: Processing spare parts orders, managing inventory, and ensuring timely delivery.
- Technical Assistance: Troubleshooting issues, providing technical guidance to customers, and making technical requests.
- Coordination: Interacting with spare parts sales, scheduling field service interventions, and coordinating with Global Service or official service partners.
- Prioritization: Prioritizing urgent issues and customers with special service agreements.
- Special Projects: Working on special projects and other responsibilities as assigned.
Required Skills and Qualifications:
- Technical knowledge of CNC machines/tools or possess a mechanical aptitude to understand parts and service.
- Strong customer service and communication skills.
- Problem-solving and troubleshooting abilities.
- Familiarity with inventory management systems and order processing.
- Ability to work independently and as part of a team.
If this position interests you, please apply today!
Thank you,
Rachel Stewart
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
