Patient Customer Service Representative

Waco, TX |$30-40K | Job ID: 98353

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Job Description

LaSalle Network partnered with one of the nation’s leading Revenue Cycle Management companies in the Waco, TX area. Our client is currently hiring a number of Patient Customer Service Representatives to support their growing business and new clients. This is a contract to hire position and the role will be onsite in their Waco office. This opportunity is working onsite, in their Waco, Texas office.

 

Patient Customer Service Representative Responsibilities:

  • Provide superior customer service within a fast-paced environment
  • Answer phone calls, reply to emails, and resolve customer issues
  • Manage the needs of customers independently
  • Update account information in a comprehensive database
  • Maintain quotas, goals, and metrics
  • Notate and determine issues with customers and their inquiries accurately

 

Patient Customer Service Representative Qualifications:

  • One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment
  • Ability to work well independently and contribute to the overall success of the team
  • Excellent oral and written communication skills
  • Superior people skills and strong attention to detail
  • Ability to multi-task effectively and flexible to adapt to change

 

If you are interested in the Patient Customer Service Representative role, and feel qualified for the position, please apply today!

 

Thank you,

 

Madelyn Warren
Team Lead

LaSalle Network

 

Keywords and Related Terms: customer service , clerical , administrative , representative , call center , collections , representative , healthcare #LI-DNP

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.