Patient Care Representative

Aurora, IL, IL | Job ID: 41755

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Job Description

We are currently seeking a Patient Care Representative for a client located in the Aurora, IL area. Our client is a leader in care and treatment facilities for individuals seeking rehabilitation.  They are looking to hire empathetic, sharp, motivated and flexible individuals for their growing team.  As a Patient Care Representative, you will be required to provide superior customer service, complete inbound calls as well as provide information to callers regarding questions.

Patient Care Representative Responsibilities:

  • Answer inbound phone calls, reply to online chat messages and emails

  • Pre-screen for acceptance into rehabilitation programs

  • Update account information in a comprehensive database

  • Accurately notate and determine issues with callers and their inquiries 

  • Handles follow up on admission into programs

Patient Care Representative Requirements:

  • One year of recent communication via phone in a sales, telemarketing, or customer service environment

  • Ability to work well independently and also contribute to the overall success of the team

  • Excellent oral and written communication skills

  • Superior interpersonal skills and strong attention to detail

  • Ability to multi-task effectively and flexible to adapt to change

  • Proficiency in Microsoft Word, Excel and Outlook

If you are interested in the Patient Care Representative position and qualify based on the previously mentioned requirements, please apply today!

Thank you,

Jessica Rico
Project Manager
LaSalle Network

Keywords and Related Terms: customer service , administrative , patient care , representative , patient care representative , microsoft word , excel , outlook

LaSalle Network is an Equal Opportunity Employer, m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, accounting and finance, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.