Network Operations Specialist

Chicago, IL, Illinois | $40K | Job ID: 59139

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Job Description

A fast-growing startup in the heart of downtown Chicago is looking for a Client Services Associate to join their team! Over the past few years, our client has been the recipient of several prestigious awards in the local and national business community, including receiving recognition for their excellent company culture.

As a Client Services Associate, you will be responsible for maintaining and building upon existing client relationships. Our client has built an incredible customer base, and this position will be directly responsible for keeping the business moving.

Client Services Associate Responsibilities:

  • Reach out to existing clients to troubleshoot and resolve technical issues
  • Track and follow-up on a high volume of open issues in order to maintain a high quality of customer experience
  • Provide impeccable client and customer support by maintaining a positive attitude and creating innovative solutions
  • Communicate internally, escalating client requests and concerns for prompt and thorough resolution

Client Services Associate Requirements:

  • Bachelor’s degree from a well-respected college or university
  • One to three years of experience in a fast-paced startup or professional services environment
  • Honed ability to create and improve upon standard operating procedures
  • An almost extrasensory level of attention to detail and organization
  • A desire to be an outstanding member of one of the smartest and most inventive teams in Chicago

This is an excellent opportunity for any client services professional seeking to continue growing their career at a rapid pace. Located in downtown Chicago, this office is easily accessible via CTA and Metra transportation. Our client is looking for an influencer who is not afraid to jump right into an innovative, high-growth environment. If you are interested in this opportunity, please apply today!

Thank you,

Rachel Holmes
Associate Principal, Office Services
LaSalle Network

Keywords and Related Terms: customer , customer service , account management , account , account executive , client services , client service , client , entry-level , technology , startup , start-up

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, accounting and finance, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.