Lead Collections Representative

Chicago, IL | $33K | Job ID: 60565

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Job Description

Do you thrive in a goal driven environment? Are you motivated by metrics and goals? Do you enjoy speaking to customers over the phone in a fast paced environment? Then this is the job for you!

We are partnered with a growing company located in downtown Chicago who is looking to hire motivated and competitive candidates to join their team of Lead Collections Representatives. Conveniently located near all forms of public transportation, our client is also surrounded by some of the top restaurants and shops in Chicago.

As a Lead Collections Representative, you will receive one on one training with managers to excel your career is customer service and collections. You will have direct access to upper-level management as well as the opportunity to grow within an entrepreneurial environment. If you feel confident in your abilities as a Lead Collections Representative, then please see below for the requirements and responsibilities of this position! 

Lead Collections Representative Responsibilities:

  • Handle a high volume of outbound calls to collect payments on delinquent loans
  • Ensure superior customer service through excellent written and verbal communication skills
  • Maintain a customer service mentality through education regarding loan payment plans and arrangements
  • Assist customers with their payment plans and processes
  • Document customer interactions using their designated system
  • Perform related tasks as assigned by management
  • Thrive in a sales driven environment by providing strong and professional customer service and thereby create referrals

Lead Collections Representative Requirements:

  • Ability to present a professional image to customers, co-workers and outside contacts
  • Excellent oral and written skills to effectively communicate in the English language
  • Ability to prioritize multiple tasks and work well under deadlines
  • Prior collections experience or high volume outbound calling experience is required
  • Degree not required, but preferred
  • Experience working in a metrics or goal driven environment is required

This is a great opportunity to get your foot in the door with a growing company. The exposure and training can lead to success. If you are interested apply today!

Thank you,

Maggie Forman
Project Manager
LaSalle Network

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LaSalle Network is an Equal Opportunity Employer, m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, marketing, sales, supply chain, call center, accounting and finance, executive search, technology, healthcare revenue cycle, and human resources, LaSalle serves companies of all sizes and across all industries