IT Support Analyst

$30,000 - $40,000 yearly

Job Category:Technology

Position Type:Direct Hire / Permanent

Work Model:In Office

Location:Dallas, Texas  [In Office]

Job ID:133015

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Job Description

LaSalle Network is currently partnering with a major operating company in the restaurant industry that is looking to hire an IT Support Analyst. This individual will support users, oversee system improvements and explore new technology solutions. This role is fully onsite in North Dallas. 

 

IT Support Analyst Responsibilities: 

  • Maintain and update POS system configurations 

  • Monitor and support core restaurant systems like POS, payment terminals and devices 

  • Troubleshoot inventory management systems and provide phone support for equipment and software issues 

  • Assist in deploying new technology to restaurants and collaborate on IT projects 

  • Support other IT teams in resolving restaurant system issues and improving functionality 

  • Enhance in-store systems and training materials in collaboration with restaurant operations 

IT Support Analyst Requirements: 

  • 2+ years of POS Support experience required 

  • Basic understanding of computer networking, PC hardware and Windows; experience in phone and internet troubleshooting is advantageous 

  • Previous help desk or IT support experience necessary 

  • College degree preferred 

  • Strong communication skills, both written and verbal, can engage with all levels of the organization professionally 

 

If the role of IT Support Analyst interests you, please apply today. 

 

Thank you, 

Meredith Metzger 

Project Manager - Technology Services 

LaSalle Network 

 

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.