IT Service Management Engineer

$90,000 - $100,000 yearly
Job Category: Technology
Position Type: Direct Hire / Permanent
Work Model: Hybrid
Location: La Vergne, Tennessee
Job ID: 139936
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network is currently partnering with a leading provider of publishing solutions to hire an IT Service Management Engineer. This person will be responsible for administering, troubleshooting, automating and optimizing Jira, Confluence and Opsgenie. This full time direct hire position requires a 3 day onsite presence in La Vergne, TN.

IT Service Management Engineer Responsibilities:
  • Installs, configures, maintains and troubleshoots Atlassian applications (Jira, Confluence, OpsGenie) on Linux servers
  • Manages ITSM tools, including configuration, user access, workflows, plugins, upgrades and patching
  • Develops automation scripts using PowerShell, JavaScript, Bash, etc.
  • Monitors system health, performance and capacity, proactively resolving issues

IT Service Management Engineer Requirements:
  • Extensive experience engineering and managing Jira, Confluence and Opsgenie
  • Proficient in Linux server administration
  • Preferred experience with the O365 suite, particularly administering Teams and SharePoint
  • Strong ability to interface with business units, understanding and assessing the impact of system change requests on the overall environment
  • 5+ years of technical experience

If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

Meredith Metzger
Project Manager – Technology Services
LaSalle Network
 
LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.