IT Desktop Technician

Gurnee, IL |$50-60K | Job ID: 88663

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Job Description

Network is currently partnering with a client in the healthcare domain that is seeking an IT Desktop Technician professional to join their team. This position is based in Indianapolis and the ideal candidate will work 100% onsite and be the lead person at this location. This is a 90-day contract-to-hire opportunity.

IT Desktop Technician Responsibilities:

  • Provide primary response for user requests to the Help Desk
  • Maintenance of hardware/software for Window servers
  • Maintain Active Directory and user settings/permissions
  • Follow procedures and guidelines (including documentation) for the Help Desk operations
  • Monitor and inform users on status of their support issues
  • Set-ups and/or upgrades and configures hardware, software, printers, and peripherals for users
  • Investigates and researches solutions for hardware and software problems that arise
  • Troubleshoots technical difficulty with PC hardware and software issues, Internet, network applications, configurations, and peripheral equipment
  • Assists in the maintenance of hardware and software inventory databases and/or catalogs
  • Adds/changes users and/or permissions and rights in Active Directory
  • Provides support and troubleshooting for digital meetings
  • Support for entity meetings, including the Board of Director meetings

IT Desktop Technician Requirements:

  • Associates degree, technical certification, or equivalent work experience
  • 2+ years’ experience with Windows, Network/Internet environments, PC hardware, software, printer support and help desk experience
  • Network Administration and/or systems administration experience
  • Experience with technology, tools, applications, databases, and Internet technology
  • Working knowledge of Microsoft Active Directory Users and computers
  • Excellent customer service skills

If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today!

Thank you,

Josh Novekoff
Project Manager, Technology Services
LaSalle Network

Keywords and Related Terms: help desk , IT support , Active Directory , mobile device management , Windows , PC #LI-CTTS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.