LaSalle Network is currently partnering with a global water treatment company that is looking to grow their desktop engineer team.
This individual will be responsible for maintaining the desktop and laptop infrastructure, along with associated applications. This is an internal customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent written and verbal communication skills.
IT Desktop Engineer Responsibilities:
- Investigates and resolves computer software and hardware problems.
- Respond to user requests for technical assistance through either phone, remote control or on-site support.
- Resolves usability issues on systems and equipment in a timely basis.
- Tests new hardware/software products for use and compatibility with existing systems.
- Updates and maintains work in ticket-based tracking system.
- Creates and maintains desktop and laptop standards through testing and certification.
- Debugs and configures remote and WIFI connectivity problems.
- Installs, moves, or removes computer equipment as required for user physical moves.
- Escalates and coordinates problems to internal or external resources when required.
- Provides user training on system access and usage.
- Creates internal documentation and end-user training materials.
- Provides networking support for the office and warehouse environments.
- Maintain corporate standards, follow departmental procedures and clearly document projects as required for Audit compliance.
- Bachelor Degree in Computer Science or relevant Business Experience in Desktop Engineering Support in a Corporate IT environment – 3 to 5 years
- Technical training, certifications or expertise with the following technologies: Active Directory, Microsoft O365, Windows10, Fortinet VPN, IP Networking, Anti-Virus/Malware products, PC Imaging software, ticketing systems
- Mobile device management experience
- ITIL Foundations certification
If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today.
Thank you,
Jessica Mazzoni
Senior Unit Manager – Technology Services
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
