Help Desk Technician

Chicago, IL |$30-40 | Job ID: 104449

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Job Description

LaSalle Network is currently working with one of our clients, a digital technology company, to help them build out their IT team. They are currently seeking a Help Desk Technician to join their Chicago office.

Help Desk Technician Responsibilities:

  • Service desk support through ticket management, Slack and walk-up support
  • Hardware and software installations and troubleshooting
  • Asset tagging and management of inventory
  • Re-imaging laptops and desktops and software deployment
  • Computer deployment and set up of desks for new and existing employees

Help Desk Technician Requirements:
  • 1+ years of help desk experience
  • Experience with Google Workspace, OKTA, Atlassian (Jira, Jira Service Desk, and Confluence), Slack
  • Basic network knowledge
  • Knowledge of troubleshooting
  • Experience desktop imaging and auto deployments
  • Hands-on experience with administration and management of Macs in corporate environment

If you are interested in this Help Desk Technician opportunity and feel you match the above criteria, please apply today!

Thank you,

Josh Dizon
Project Manager
LaSalle Network

Keywords and Related Terms: help desk , IT , support , troubleshooting #LI-STTS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.