Executive Director - Revenue Cycle

Job Description

• Provide executive skills and leadership to diverse resource teams working across revenue cycle areas including Patient Financial Services (including Outpatient Financial Clearance), Health Information Management and Physician Support Services
• Assure Revenue Cycle services are coordinated and integrated with other related departments such as Scheduling, Outpatient Registration, Inpatient Admitting, Utilization Management, Finance, Managed Care Contracting and Physician Practice by working closely with appropriate members of the management team
• Chair the Revenue Cycle Governance Committee; organize the agendas, ensure appropriate representation and bring reports and data to support decision-making
• Ensure compliance with applicable federal, state and local billing and collections regulations for hospital and physician services and adheres to the requirements of HIPAA privacy policies and procedures maintaining confidentiality of patients, families and staff
• Monitor and analyze financial operations and key performance indicators, including accounts receivable, cash collections, denials as a percent of net revenue, percentage of clean claims and discharged not final billed accounts, devising proactive strategies to ensure favorable outcomes
• Lead denial management initiatives, collaborating with various clinical and financial teams to evaluate and address root causes of payment delays and/or payer denials with focus on improving process workflows, optimizing revenue collections and reducing avoidable write-offs
• Communicate, both orally and in writing, with all constituents, including patients, physicians, third party payers, vendor partners and company associates
• Serve as the primary contact for senior leadership, providing high-level communications and status reporting of revenue cycle metrics, initiatives, opportunities and timely issues resolution
• Develop annual operating budgets for revenue cycle cost centers, conduct variance analyses and manage financial and material resources within approved budgets
• Identify required skill mix and staffing plans and provide for staff development and education to maintain appropriate levels of technical proficiency, productivity, regulatory compliance and customer service
• Create and maintain productivity and quality measures for the various job functions and incorporate objective benchmarks and targets into employee evaluations
• Work closely with the IT Revenue Cycle team to develop training materials and assessments to ensure all staff have the training and skills to perform job duties
• Ensure all policies and procedures are documented, maintained, reviewed and approved in accordance with company standards

• Bachelor’s degree in accounting, finance, business administration or other related field; MBA or MHA preferred
• HFMA certification desirable
• 10+ years of healthcare experience with working knowledge of hospital and physician revenue cycle operations and accounts receivable management
• Maintains working knowledge of applicable federal, state and local billing and collections regulations for hospital and physician services
• Experience in rehabilitation service delivery in an academic hospital setting preferred
• Strong leadership presence and skills with proven capabilities in building and leading teams
• Analytical ability to design and implement leading practice process and technology improvements, and to detect and resolve problems related to accounts receivable and system implementations
• Excellent interpersonal skills necessary to interface effectively with all constituency groups and colleagues
• Previous work experience with Cerner Revenue Cycle systems preferred

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.