Director of Patient Financial Services

$160,000 - $180,000 yearly

Job Category:Healthcare

Position Type:Direct Hire / Permanent

Work Model:Remote

Location:Southfield , Michigan  [Remote]

Job ID:126673

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Job Description

LaSalle Network has partnered with a revenue cycle company seeking a Director of Patient Financial Services. The Director will work side-by-side with a talented team of revenue cycle experts to manage AR, maintain key revenue cycle metrics and offer best practice solutions. This Director will be responsible for driving company initiatives, utilizing analytics to improve existing and future-state processes, and growing a remote workforce to meet and exceed client expectations.

This position is remote but may require intermittent or occasional travel to the client site or corporate headquarters Michigan.

Director of Patient Financial Services Responsibilities:

  • Manage back-end metrics such as Discharge Not Final Billed (DNFB)/Candidate for Billing (CFB), AR>90 days, Total Cash, Initial Denials and Operational Write-offs
  • Define and drive inventory management processes to accelerate cash and reduce AR
  • Classify the root causes of denials and develop an effective management plan to proactively address denial prevention trends
  • Build and manage remote teams including offshore
  • Conduct internal and external correspondence accurately, clearly, concisely and professionally while following organizational regulations
  • Demonstrate effective independent judgment, discretion and decision-making abilities
  • Identify client barriers in achieving operational excellence
  • Evaluate and analyze client data to understand trends in all areas of the operation
  • Collaborate with client revenue cycle team and other departments (Case Management, Revenue Integrity, Patient Access, HIM/Coding and Analytics) to facilitate resolution of process issues and implement world-class solutions
  • Provide informed feedback to company and client executives including assessments of processes, trends, standards, suggestions and improvements
  • Provide interim staffing services as required

Director of Patient Financial Services Requirements:
  • Bachelor’s degree, master’s a plus
  • 5+ years of Epic HB and PB experience, certifications a plus
  • 5+ years of RCM leadership or consulting experience in multifacility settings
  • Able to travel up to 50%

Thank you,

Gina Lorusso
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.