Customer Service Representative

Chicago, IL | Job ID: 61284

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Job Description

Do you enjoy customer service? Are you looking to get your foot through the door in one of the best places to work for in Chicago? Our client is now hiring! 

LaSalle Network has partnered with a leader in the financial industry and looking for candidates like you! This well-established company has a great company culture and are looking for Customer Service Representatives to join immediately.

As a Customer Service Representative, you can look forward to a culture that believes in the growth of its employees, provides continuous training and development, and is committed to developing innovative and new ways of getting things done. Our client provides the opportunity to deepen your skills within the industry and provides you with the resources necessary to do so! The customer service representative role offers competitive pay and a long-term career path into a growing organization. 

Customer Service Representative Responsibilities

  • Communicate effectively with customers, providing excellent customer service 

  • Respond promptly to inbound customer service inquiries via telephone, email, and chat 

  • Update demographic information to process loan applications successfully 

  • Demonstrate knowledge of products and services to be able to assist customers in a timely manner 

Customer Service Representative Requirements

  • Contact center experience highly preferred 

  • Excellent communication and interpersonal skills 

  • Is an enthusiastic, highly motivated individual with a focus on results 

  • Displays a passion and commitment to deliver an excellent customer experience 

  • Extreme attention to detail and ability to multitask 

  • Ability to work in a fast-paced environment and metric-driven environment 

  • Excellent attendance record 

  • Ability to navigate with ease through internet browsers and have a working knowledge of basic computer systems such as word processing, data entry, spreadsheets, etc. 

If you are interested in this amazing customer service representative opportunity, please apply today! 

Thank you, 

Daisy Guerrero    

Sr. Project Manager 

LaSalle Network 

 

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LaSalle Network is an Equal Opportunity Employer, m/f/d/v. 

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, accounting and finance, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.