Customer Service Representative

$50,000 - $60,000 yearly
Job Category: Administrative
Position Type: Direct Hire / Permanent
Work Model: In Office
Location: Brentwood, TN
Job ID: 135757
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Are you looking to grow in your career in the commercial insurance industry? Do you have a Property and Casualty license? Look no further! LaSalle Network has partnered with one of the nation's largest insurance brokers and are seeking a Customer Service Representative. 

Customer Service Representative Responsibilities:

  • Generate Certificates of Insurance (COIs) and process policy endorsements
  • Manage 5-year Loss runs and monitor policy renewals
  • Abate claims, print policies and compile binders for producers
  • Handle daily customer requests for certificates and policy changes
  • Run Epic reports and assist in audits

Customer Service Representative Requirements:
  • Strong communication skills and ability to de-escalate client interactions
  • Familiarity with EPIC, CSR24 and Indio workflows
  • Organizational skills, multitasking ability and attention to detail
  • Proficiency in Microsoft Office and Adobe PDF
  • 2+ years of commercial insurance experience preferred


Join our client for a rewarding career in insurance. Apply now if you have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service!

Thank you, 

Kimberly Mosher
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.