Customer Service Representative

Schiller Park, IL |$40.000 - $50.000 yearly | Job ID: 112830

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Job Description

LaSalle Network is working with a world leading manufacturing company that has been manufacturing high-quality, precision springs and wire forms for over 50 years. They are seeking a Customer Service Representative. The Customer Service Representative will be the main point of contact for all customer orders. This opportunity starts at $41,600/yr.

If you are looking for a new opportunity to learn and grow professionally, then this position is for you! 

Customer Service Representative Responsibilities: 

  • Manage customer purchase orders and releases accurately 
  • Verify with purchasing that raw requirements for customer schedules can be met 
  • Ensure the proper part number revision on the customer order matches the system 
  • Maintain completed and in-process purchase order files 
  • Coordinate shipping activities internally by providing correct location, method and date, including for expedited and special customer shipments 
  • Partner with accounting to ensure the processing of customer requests for credit to verify the merit and accuracy of the request, to provide parts pricing and to obtain export information for customer shipments 
  • Responsible for handling and communicating with customers, including delivery updates caused by late or replacement product 

Customer Service Representative Requirements: 
  • High school diploma or GED equivalent required; associates degree preferred 
  • 2+ years of customer service experience required 
  • Experience working with data and order entry 
  • Able to type accurately and efficiently 
  • Must have proficient computer skills 
  • Excellent written and communication skills 
  • Detail-oriented 
  • Must be an analytical thinker

If you meet the above requirements, your new career awaits. Please apply today! 

Thank you,

Mike McGlauchlin
Senior Project Manager
LaSalle Network

Keywords and Related Terms: customer service , manufacturing , order management , client servicing #LI-DNP


LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.