Customer Service Representative

Lisle, IL | Job ID: 50100

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Job Description

LaSalle Network has partnered with a premier service company in the western suburbs of Chicago to find a French-Canadian Customer Service Representative. Our client is looking for a motivated individual that is goal-driven and detail focused. This company has experienced recent growth with the acquisition of multiple new clients both in the United States and Canada.  As a French-Canadian Customer Service Representative, you will be the voice of our client for their international customers to the north.

LaSalle Network has partnered with a premier service company in the western suburbs of Chicago to find a French-Canadian Customer Service Representative. Our client is looking for a motivated individual that is goal-driven and detail focused. This company has experienced recent growth with the acquisition of multiple new clients both in the United States and Canada.  As a French-Canadian Customer Service Representative, you will be the voice of our client for their international customers to the north.

 

French-Canadian Customer Service Representative Responsibilities:

  • Answer inbound phone calls from international customers to resolve service orders
  • Respond to emails promptly while ensuring all inquiries are properly addressed
  • Manage the needs of each unique client account
  • Enter data into multiple systems live during the call to memorialize the nature and purpose of each call
  • Consistently meet goals and metrics

 

French-Canadian Customer Service Representative Requirements:

  • Must be bilingual in French Canadian
  • At least one year of customer service or call center experience in a high-volume environment
  • Ability to work independently while managing client accounts
  • Associates degree preferred
  • Excellent English and French Canadian communication, both oral and written.
  • Experience in Salesforce a bonus

 

The French-Canadian Customer Service Representative position is the perfect opportunity someone looking to utilize their valuable language skills and grow their career. If this person is you, please apply today!

 

Keywords and related terms: french , bilingual , customer service , consumer services , telecommunications , communications , sales , telemarketing , french canadian , client servicing , client services

 

LaSalle Network is an Equal Opportunity Employer, m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, office services, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.