Customer Logistics Specialist Responsibilities:
- Analyze incoming customer orders to ensure alignment with service level agreements and satisfaction metrics
- Investigate and resolve customer issues and complaints, often requiring innovative and non-standardized solutions
- Formulate cost-efficient case-fill and delivery options that optimize service levels and contractual terms
- Collaborate with Sales and Brokers to provide inventory-related updates and recommendations to maximize order efficiency
- Independently negotiate with transportation carriers to resolve logistics challenges and ensure timely deliveries
- Ensure compliance with all company policies, procedures, and core values
- Perform additional duties as assigned to support logistics and customer service functions
Customer Logistics Specialist Requirements:
- In-depth knowledge of the company’s products and industry practices
- A strong customer-focused attitude and commitment to delivering exceptional service
- Advanced problem-solving skills to address and resolve complex issues
- Superior verbal and written communication skills to effectively interact with customers and internal teams
- Team-oriented mindset with strong collaboration skills
- High School Diploma required; Bachelor’s degree in a related field preferred
- Minimum of 1 year in a customer-facing role within the Consumer Packaged Goods (CPG) industry
- Proficiency with ERP systems (SAP preferred)
- Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
This role is ideal for a proactive, customer-centric professional with a passion for logistics and problem-solving. Submit your application directly online here to apply!
Thank you,
Grace Pope
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
