Job Description
Do you have experience working in the customer service field or contact centers? Are you passionate about helping others? Our client, a leader in the financial automotive space is looking for a Customer Care Representative with extensive call center and customer service experience to join their growing team.
This Customer Care Representative will join the front-line communication of the organization and will be crucial to assisting their consumer base with various questions and inquiries. This role is located in Farmers Branch, TX.
Customer Care Representative Responsibilities:
- Ability to empathize with customers
- Conduct inbound phone support to resolve customer requests
- Explain product and service information
- Provide assistance via email and live chat
- Process payments and research billing inquiries
Customer Care Representative Requirements:
- High school diploma required
- 1+ years of previous call center experience
- Phone support experience is a plus
- Excellent verbal and interpersonal skills
- Ability to thrive in a fast-paced and dynamic environment
- Open availability regarding a schedule
Our client is looking to hire on quickly and if you want to get your foot in the door with an established organization, please apply for the Customer Care Representative opportunity today!
Thank you,
Anna White
Unit Manager
LaSalle Network
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LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.