Customer Care Coordinator

Downers Grove, IL |$40-50K | Job ID: 105633

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Job Description

LaSalle Network has partnered with a leading manufacturing company to find a Customer Care Coordinator. Our client was named a “Top Place to Work” and one of “America’s Most Responsible Companies” in 2022. 
 
This is a temporary position with the opportunity to convert to permanent. The role is hybrid, with three days per week onsite. 
 
Customer Care Coordinator Responsibilities: 

  • Answer inbound calls from customers 

  • Provide order status updates 

  • Provide pricing and shipping details to customers 

  • Data entry  

  • Email support 

Customer Care Coordinator Requirements: 

  • 1-3+ years of customer service experience 

  • Comfortable using multiple screens/browsers and multi-tasking while on the phone with customers 

  • Ability to pivot to new tasks quickly and assist the team where needed 

  • Excellent verbal and written communication skills 

  • Analytical and decision-making skills 

  • High school diploma or GED required 

 
Thank you, 
 
Maddie Methven 
Project Manager 
LaSalle Network 
 
Keywords and Related Terms: customer service , customer care , coordinator #LI-OTOSCS 

 

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.