Contract Service Desk Technician

Schaumburg, IL |$17 - $20 hourly | Job ID: 108018

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Job Description

LaSalle Network is partnering with a healthcare company in the western suburbs of Chicago that is actively hiring for a Service Desk Technician. The ideal candidate is looking to enter the IT space with little to no experience, is willing to learn and loves working in a team-based environment. The Service Desk Technician position will be the first point of contact for any and all IT support needs. Strong verbal and written skills as well as a positive attitude are a must for this opportunity.

Service Desk Technician Responsibilities:

  • Troubleshoot IT issues for desktops, printers, workstations
  • Provide level 1 support to the main office, as well as other offices/hospitals within the network
  • Set up workstations around the office
  • Escalate tickets to level 2 Service Desk Technicians

Service Desk Technician Requirements:
  • 1-3 years of customer service experience
  • Professional demeaner
  • Able to communicate clearly and concisely
  • High level of organizational and reliability skills
  • 1-2 years of IT experience preferred, or equivalent education

If you think becoming a Service Desk Technician is for you, please apply below!

Thank you,

Josh Dizon
Project Manager
LaSalle Network

Keywords and Related Terms: help desk , desktop support , service desk , it technician , it support #LI-STTS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.