Contact Center Representative

Chicago, IL | Job ID: 57484

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Job Description

Are you looking to try out a different field? Are you looking to get your foot through the door in the healthcare industry? LaSalle Network has partnered with one of the largest health systems in the nation! They are very well established within the industry and looking to on-board a high volume of employees! They are hiring on Customer Service Representatives to join their team! They offer a competitive salary, great culture, and a great training program. 

With the company growing as much as it is, there is a ton of opportunity for you! The Customer Service Representative will be reporting directly to a Team Lead who has grown from the role themselves. They are looking for candidates who can adapt to change, provide top customer service, and are able to be extremely empathic towards patients. The best part of all is that they do not require the healthcare experience! Have a customer service background? Apply below! With their substantial training, they are more than willing to bring on motivated individuals! 

Customer Service Representative Responsibilities:

  • Handle highly sensitive medical information calls
  • Typing notes to physicians and relaying important patient information
  • Ability to hit daily metrics
  • Updating patient demographics
  • Scheduling patients and locating providers
  • Adhering to HIPAA

Customer Service Representative Requirements:

  • Face to face customer service experience or phone support experience 
  • Healthcare experience preferred but not required
  • Empathic and patient demeanor
  • Strong communication, customer service and organizational skills
  • Positive attitude and enthusiasm

This organization is looking to hire on as soon as possible! If you think you would like to pursue your career with one of the top healthcare systems in the nation, please apply to the Customer Service Representative position today!

Thank you,

Daisy Guerrero
Sr. Project Manager
LaSalle Network

Keywords and Related Terms: outbound , inbound , healthcare, call center , customer service , CS , CC , reception , phone , phones , call center , data entry , data entry , phone support , customer support , customer care, CSA, CSR, customer service representative, customer care associate, customer service associate, customer support, customer success, call center rep, call center agent, bilingual, patient access, patient support, patient intake, customers, phone experience, medical

LaSalle Network is an Equal Opportunity Employer m/f/d/v

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, accounting and finance, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.