Contact Center Representative - Medical Specialized

Chicago, IL | Job ID: 57490

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Job Description

Are you looking to get advance your career? Are you looking to work for a well-established company within the health care field? LaSalle Network has partnered with one of the largest health systems in the nation! They are very well established within the industry and looking to onboard a high volume of employees! They are hiring on Patient Access/Patient Support to join their team! They offer a competitive salary, great culture, and a great training program. 

With the company growing as much as it is, there is a ton of opportunity for you! The Patient Access/Patient Support will be reporting directly to a Team Lead who has grown from the role themselves. They are looking for candidates that can be empathetic, understanding, and provide excellent customer support. This is a great chance to grow your career and gain more healthcare experience in your career! If this is something you might be interested in, please apply for this role!

Customer Patient Access/ Patient Support Responsibilities:

  • Handle highly sensitive medical information calls
  • Typing notes to physicians and relaying important patient information
  • Ability to hit daily metrics
  • Updating patient demographics
  • Scheduling patients and locating providers
  • Adhering to HIPAA

Customer Service Representative Requirements:

  • Patient facing experience or phone support experience 
  • Healthcare experience preferred but not required
  • Empathic and patient demeanor
  • Strong communication, customer service and organizational skills
  • Positive attitude and enthusiasm

This organization is looking to hire on as soon as possible! If you think you would like to pursue your career with one of the top healthcare systems in the nation, please apply to the Patient Access/Patient Support position today!

Thank you,

Daisy Guerrero
Sr. Project Manager
LaSalle Network


Keywords and Related Terms: patient access, patient support, patient representative, medical scheduler, medical, healthcare, patient facing, patient intake, patients. support specialist,  patient assistant, patient scheduler, patient coordinator, patient service, verifications, benefit specialist, verifications specialist, front desk patient, medical biller, medical specialist, medical support

LaSalle Network is an Equal Opportunity Employer m/f/d/v

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, accounting and finance, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.